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Concierge Text Support Policy
Concierge Text Support Policy
Clients in concierge or combination care receive secure text access for ongoing guidance and check-ins.
Availability:
9 AM – 6 PM EST Monday through Friday
Saturdays: Limited (10 AM – 2 PM)
Sundays, holidays, and vacations: Unavailable (you’ll always be notified in advance for vacations)
Response Time:
Replies are typically within a few hours, but please allow up to 24 hours on business days.
This feature is designed for non-urgent questions, accountability, and updates not for emergencies or acute medical issues.
If you ever experience an urgent or emergency concern, please contact your primary care physician or 911 immediately.
These boundaries ensure that you always receive thoughtful, grounded support and that I can stay fully present and recharged for every client.
Once we finalize your care path, I’ll handle all scheduling and follow-up details so you can simply focus on healing.
Are payment plans available?
Are payment plans available?
Yes. Payment plans are available for our care programs and are structured as follows:
Foundation Care (3-Month Program)
The total program fee is split into 2 equal payments.
The first payment is due at enrollment, and the second payment is due one month later.
Restorative Care (6-Month Program)
The total program fee is split into 4 equal payments.
The first payment is due at enrollment, with the remaining payments billed monthly thereafter.
The Golden Life Program (12-Month Program)
The total program fee is split into 6 equal payments.
The first payment is due at enrollment, with the remaining payments billed monthly thereafter.
Please note: Payment plans are not available for a la carte services or individual purchases.
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